May 2023

Head of eCommerce

This position is now closed

If you like the sound of this role our specialist Nicola Wensley can help you find your next career move.

As Head of eCommerce, you will be responsible for managing their online sales channels, including their website, marketplaces, and other online platforms. You will lead a team of eCommerce specialists, working closely with marketing, product, and customer service teams to develop and implement their eCommerce strategy.

Responsibilities:

  • Develop and implement an eCommerce strategy to drive growth and increase online sales revenue.
  • Manage their website, marketplaces, and other online sales channels to ensure a seamless and optimized customer experience.
  • Analyze sales data to identify trends, opportunities, and areas for improvement.
  • Work with their marketing team to develop and execute digital marketing campaigns to drive traffic and sales.
  • Collaborate with the product team to ensure that our online product offerings are optimized and relevant to customer needs.
  • Lead a team of eCommerce specialists, providing guidance and support to ensure the achievement of business goals.
  • Monitor and report on key performance indicators, including conversion rates, average order value, and customer retention.
  • Stay up-to-date with industry trends and best practices, and identify opportunities for innovation and growth.

Requirements:

  • 5+ years of experience in eCommerce, with a proven track record of driving online sales growth.
  • Experience managing an eCommerce team and collaborating cross-functionally with marketing, product, and customer service teams.
  • Strong analytical and data-driven mindset, with experience using analytics tools to identify trends and opportunities.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong knowledge of eCommerce platforms, technologies, and trends.
  • Passion for fitness, cycling, or related industries is a plus.
  • If you are a results-driven eCommerce leader with a passion for fitness and cycling, and are looking for an exciting opportunity to drive growth and innovation in a dynamic and fast-paced environment, we encourage you to apply for this position.
Completed Project